Sunday, June 27, 2010

Brilliant Essay by Craig Mod Concerning eBook Page Design

Find it here.

It's a rainy Sunday afternoon and I'm sitting in a cafe in central Tokyo, desperately trying to enjoy a book on my iPad. Distractions abound: sloppy typography, misspelt words, confusing page breaks, widows, orphans, broken tables. These and more pull me from the narrative spell. In that moment I realize, although I've had this substantial object of glass and metal for a few weeks, I haven't managed more than ten pages of anything.

What, then, is the problem?

It's not the screen — I've happily read several novels on my iPhone.

It's not the weight — it feels fine when resting on a table or my knee.

The problem is much simpler: iBooks and Kindle.app are incompetent e-readers. They get in the way of the reading experience and treat digital books like poorly typeset PDFs.

We can do better. ...

Saturday, June 26, 2010

Somebody Blow "Taps" for the Borders Kobo e-Reader

I've been forecasting the still-birth of the Borders Kobo e-Reader for some time now, primarily given its lack of not only 3G, but WiFi as well. And last week its sole major distinction - that of being the cheapest Reader on the market - went out the window when Nook WiFi emerged - competitively priced, WITH WiFi, and also of course with the very nice Nook ergonomics. This from PC World yesterday:
Awkward Buttons

The Kobo has a bright blue navigational pad, which happens to be the e-reader's most awkward feature. ITWire wrote, "Eventually, after more than an hour of reading time, your hand and fingers will start to ache due to repetitive strain from pressing the button hundreds of times."

PCWorld agreed: "... the buttons still provide enough resistance that my hands fatigued after using them for more than a 15-minute block of time."

No 3G or Wi-Fi is a Bummer

It's fine that the Kobo doesn't have all the fancy features of its competition, but without 3G or Wi-Fi connectivity, the Kobo immediately presents itself as something circa 1994.

Wirelessly connecting to and downloading from an e-bookstore has become an essential feature since other e-readers sport that capability. As it stands, if you want to download from the Kobo e-bookstore, or Borders' upcoming e-bookstore, you need to do so with a computer and the mini-USB cable. Sony's e-reader made the same mistake.

Sure, there's an app for the Kobo, but that requires either Bluetooth syncing or a sync via your PC. Plus, as ZDNet points out, you can't choose what books you'd like in your library -- the Kobo syncs them all.

The Verdict

When "competent" and "decent" are the best adjectives you can get in a review, you're in trouble. The only way I can see the Kobo surviving the battle of the e-readers is if the price is lowered by at least $50. That way its barebones makeup would be justified by its price.
The price cut suggested would put the retail tag of the Kobo well below manufacturing cost, so I don't see that happening.

Friday, June 25, 2010

Simon & Schuster's Jonathan Karp Leverages eBook Technology & Backlist Prose to Address the Topic of Generals and the Presidents Who Fire Them

Sequence: President Obama fires McChrystal. Then pundits compare the event to Truman firing MacCarthur. Next Jonathan Karp, newly ensconced at Simon & Schuster, smells an opportunity to leverage the efficiencies of eBook publication, catering to the immediate, but likely brief, public interest in this topic. Karp grabs relevant prose from a sleepy S&S backlist title, David McCullough's bio of Truman, and revs it into a short but immediately relevant eBook. We'll be seeing more of this type of thing.

eBook Royalties - New Street Communications, LLC

After studying the matter quite carefully, I've decided New Street will follow the royalty model that seems to have become the standard for Jane Friedman's Open Road Media. We'll pay authors 50% of net profits, generally with no advance. We'll report every six months. And we'll hold no reserve against returns for amounts payable because (in less than five words) eBooks don't get returned.

Bottom Line: Pandigital's "Novel" Will Be - In Fact, Already IS - Dead on Arrival

Endgadget's Joanna Stern seems not impressed at all. To this I'll add the simple fact that for the same money readers can get the Nook WiFi. Stern:
Sure, Pandigital's Novel may be delayed until next month because of some firmware issues -- and we haven't heard the most positive things about the 7-inch LCD based e-reader / tablet -- but we had to check it out for ourselves. At $149, the all-plastic reader isn't going to win any build quality awards (it's also rather heavy for what it is), but the Android 2.1-powered gadget does have a pretty attractive user interface. In use, however, the resistive screen had to be pressed quite firmly to make selections and the software was noticeably sluggish. Surprisingly, the device did play a standard definition video smoothly and it has an accelerometer -- which is more than the Archos 7 Home Tablet can brag. Barnes & Noble's Android app will be preloaded, and it also has a skinned Android browser of some sort. ... you've got the picture here: the Novel isn't what we'd call novel, you just get what you pay for.

Thursday, June 24, 2010

Google Foe Antoine Gallimard Elected President of the French Publishers Association (Syndicat National de l’Edition, SNE)

Read about it at Bookseller.com.

[Gallimard's] priorities for the SNE include an agreement for digitizing out-of-print titles, but despite political pressure "let us not confuse speed with rushing," and "allow technical and financial reasons to interfere with the aim of including French 20th century heritage in digital libraries and thwarting the worrying ambitions of Google Books."

He called for more dialogue with booksellers at a time when "a few major players want to control our pricing policies in order to impose their vertical integration model," and for VAT on ebooks to be reduced from 19.6% to the 5.5% levied on print.

Gallimard, who took over as SNE chief from Serge Eyrolles, welcomed the recent industry-wide agreement to achieve interoperability of the various ebook distributors. "We must overcome divisions and form ties between the profession’s structures," he said.

But interoperability was not enough for former culture minister Jacques Toubon. "Publishers should get together to create a single distribution platform," to compete with the search engines and other powerful groups, he told The Bookseller.

Apple - Typographical Fashionistas

With iBooks, Apple says, basically, it's our fonts or no fonts. From the elves at ThinQ:

Designers of ebooks are starting to grumble about Apple's policy of locking down which fonts can be used on its iBooks platform.

Apparently iBooks 1.1 won't recognize fonts applied with standard CSS to any body, p, div, or span element.

Apple's guidelines say that designers choosing their own fonts would lead to "a bad user experience," a claim which some are calling shortsighted.

Liz Castro from the enigmatically-named Pigs, Gourds and Wikis says that Apple is messing with the ePub standards it purports to support and tells the Cupertino company: "Your desire for control will ultimately break these standards or it will break iBooks. It will break standards as it incites designers to use ugly hacks to overcome iBooks' broken support for standards. It will break iBooks as people design beautiful standards-compliant ebooks that look great in other readers ...

On the other hand, too many font options will make for chaos across the boards in eBooks publishing, if we are not careful. Perhaps Apple is on to something, although they lose points - as usual - for their heavy-handedness.

Follow This Blog Via Twitter

Effective immediately, another way to follow this blog will be through tweets, this in addition to the e-mail subscription and RSS feed already on offer.

Good Detailing of Nook Wi-Fi Specs by Angela Pollock (Helium)

Check this for all the minutiae. Core info:
The NOOK Wi-Fi, priced at $149, weighs about 11.6 ounces and has a white back panel. Also available is the 3G NOOK Wi-Fi for $199. The 3G+Wi-Fi has a gray back panel and weighs a touch more – 12.1 ounces. The back panels on both can be interchanged with others available through Barnes & Noble.

The 3G NOOK will connect free anywhere via 3G plus Wi-Fi. The size averages – 7.7” x 4.9” x .5”. The 2GB of storage will hold about 1500 eBooks but also has an expandable microSD slot. It will works as an MP3 player so you can listen to your music or audiobooks. The NOOK will hold approximately 26 hours of audio. The rechargeable battery will last about 10 hours when not using the Wi-Fi.

Kindle App Update for iPhone iOS4 - And the Illusion of eReader Hardware Wars

These hardware price wars are, in the long run, something of a joke. Amazon and B&N are both in the business of selling books, regardless of what platform they are read on. Thus we are given all of these great cross-platform apps, including the latest update from Amazon.

Wednesday, June 23, 2010

Politics & Prose Bookstore (Amazingly) Finds Interested Buyers

Given the transitional state of the current publishing/bookselling environment, not many would think it wise to invest new money in any brick-and-mortar operation, not even the venerable Politics & Prose of Washington DC. Per Examiner.com:
The sale of Politics and Prose is yet another indication that the recent climate has become increasingly hostile to independent bookstores. Over the past six years, the Washington DC area has seen popular stores like Olsson’s, Reprint Book Shop, Sisterspace, Karibu, and Vertigo Books close their doors. Even the very chain stores that have played such a role in the demise of the independents have had their own share of problems ...
Washington Business Journal editor Douglas Fruehling delivers a similar analysis:
Although there's no indication Politics & Prose will close — presumably it could if a buyer isn't found or the right price is not achieved — it's the latest chapter in the sad story of the ever-changing publishing industry. D.C. has already lost several home-grown bookstores: Olsson's, Franz Bader Bookstore and Trover's.

The owners of Politics & Prose, which was often featured on C-SPAN, say they have been selling about $3 million in hardcover books in recent years and have 60 employees. That's not chump change, of course, but with more and more iPads and Kindles hitting the market, you have to wonder how long they can keep those sales up. Or how long it will be before Politics & Prose goes the way of our city's other great institutions: Woodward & Lothrop, Nathan's and Commander Salamander.

But buyers there seem to be ... including Jeffrey Goldberg and friends.

Jason Perlow: Nook, Kindle and Other Dedicated eReaders Headed the Way of the Dinosaur

Writing on ZDNet, Jason Perlow foretells the mass extinction of the dedicated, unitasking eReader as a class of hardware, with the long-term market moving to the iPad, etc. and also inexpensive Android devices. A very interesting and informed analysis, which starts with a reference to this week's price-slashes for Kindles and Nooks:

Where is that bottom? I don’t know exactly, but I can tell you that it is very close to device manufacturing cost, which is somewhere between $90 and $125.

And unfortunately, Amazon and Barnes & Noble will be unable to sustain a business on the devices when it hits that low, because the price of the most important and expensive component of those Black & White e-ink readers, the Vizplex display, is controlled by a company that exclusively manufactures and owns the rights to the electrophoretic technology used in these devices, E Ink Corporation.

The “give away the razors and sell the blades” model doesn’t work with dedicated e-book readers because Amazon and Barnes & Noble’s customer base is increasingly becoming iPad and iPhone users, and shortly will also be Android phone and tablet users.

In which case, there’s no reason to sell “razors” at all, especially since Android Tablets will be made out of commodity parts, will use cheap LCD display technology and will be far more capable, and many will be priced in the $200-$300 range and well within striking distance of the current price of dedicated e-readers.

Indeed, e-ink may be superior for daytime reading, and at least for the time being, the hardcore reader types, most of which are Boomers, will go out and buy Kindles and Nooks for their content consumption this summer at the beach.

But the Millennials will only be interested in their iPhones, iPads and Droids, with brilliant and sharp color displays, and the App versions of these e-book stores will suit most of these people fine, at least for the remaining ones that still like to read books.

In the next year Vizplex e-Ink will almost certainly be revved to color technology, but for the dedicated reading device, it will be too late.

By then, different competing high-performance transflective LCD displays will be on the scene, manufactured in huge volumes ...

Tuesday, June 22, 2010

Released: Borders eBook app for iPad

The free Kobo-based app can be downloaded here. Use this app to login to your existing Borders account from your iPad, re-download your previously purchased titles, and buy new eBooks. Also runs on the iPhone, of course. Currently only available within the United States. As is usually the case with Borders/Kobo, the app falls short. According to Chris Davis at SlashGear, the "app doesn’t appear to sync automatically – such as updating to the last page you read on any device – across their other platforms; the company already sells various dedicated ereaders, including the Kobo eReader, the Aluratek Libre and several Sony Reader models." As previously noted, a Kobo Android app dropped several days ago and has a few tech glitches.

Monday, June 21, 2010

Amazon Responds - Kindle (with 3G) for $189

The latest in today's price cuts. Late this afternoon, Amazon brought the price of a Kindle down to $189. The cut is obviously a response to Barnes & Noble's news of earlier today. From The New York Times:

“It was obvious that the price of standalone e-readers had to come down,” said James McQuivey, an analyst at Forrester Research, citing the threat by Apple and other tablet makers. “We just never thought it was going to happen this rapidly.”

Analysts had expected the prices of e-readers would gradually fall because of the natural decline in component costs and the increased profitability of e-books themselves.

Until this spring, e-book sellers like Amazon and Barnes & Noble sold many bestselling e-books at a loss, in order to entice customers. But then five of the six major American publishers agreed with Apple to change to a so-called “agency” sales model. Under the new agreement, booksellers were required to raise prices on many digital books and got to keep a 30 percent commission on the sales, which now allows them to sacrifice some profit on their hardware.

The price cuts should add further momentum to what, despite incursions by the iPad, has been a growing market for dedicated e-reading devices. Amazon and rivals are on pace to sell 6.6 million e-reading devices this year, up from 3.1 million in 2009, according to Forrester.

But even as the market grows, several smaller players have encountered problems. iRex Technologies, based in the Netherlands, recently sought protection from creditors in Dutch bankruptcy court, citing problems with its division in the United States. Earlier this month, the Skiff e-reading platform, developed by Hearst, was acquired by News Corp., casting doubts about the planned introduction of a Skiff reading device.

“I don’t see more than two, or maybe three dedicated reading companies in the market for selling e-books,” said William J. Lynch, chief executive of Barnes & Noble, in an interview. “I think you are starting to see a shakeout now.”

Mr. Lynch also predicted that within 12 months, e-reading devices “that people will actually want to buy” could be available for under $100.

Nook WiFi Confirmed Plus Drop of 3G Nook Price to $199

Check TechCrunch. The cheaper model includes free WiFi at all AT&T Hot Spots.

Cheaper "Nook WiFi" About to Ship From Barnes & Noble?

electronista reports:
A leak from Barnes & Noble's inventory system is likely to have confirmed rumors of an entry level Nook coming by the end of spring. The listing for a "Nook WiFi" shows it shipping for $149 on June 23. Not much else is detailed by Engadget's insider, but prior leaks had it stripping out 3G to fall below the regular Nook's $249 asking price.
In the short-term, this Nook WiFi (Nook Lite) will really pose a significant challenge to the generally-unimpressive Kobo eReader (Borders-affiliated) which sells for the same price but has no touch-screen interface and no WiFi. Not so much the Kindle, which incorporates 3G and stands on a par technically and price-wise with the standard Nook. In the longterm, the launch of Nook WiFi is the first step on what seems an inevitable trail for the major dedicated eReaders (Kindle, Nook, Sony eReader) toward increasingly modest hardware price-points while maintaining (if not enhancing) essential functionality - thus creating a niche even more distinctly separate from the tablet market than it is now. Choice for consumers. That's the key.

Note, Nook 2 is in development, as is a major new hardware release for the Kindle.

Saturday, June 19, 2010

Jay Yarow's Premature Eulogy for the Kindle

Writing on Forbes.com, Business Insider editor Jay Yarow has breathlessly announced: Apple on the Cusp of Crushing Amazon Kindle Platform. Oh yeah? Let's see. Amazon has the complete list of Random House titles (including Doubleday, Crown, etc.) in its store, and Apple doesn't. Amazon owns the world-leading dedicated eReader hardware, and Apple doesn't - this despite the fact that Amazon's true strength is the marketing of content rather than the development and marketing of hardware. (Of course, that situation is exactly the opposite for Apple.) The bottom line is that no-one is poised to crush anyone. The eBook marketplace is and promises to remain quite diverse, with Kindle readers and iBooks readers and Nook readers and Android folks, etc., enjoying the same books in different ecosystems of their own choice, and frequently mixing those ecosystems (the Kindle app on the iPad, etc.) This is not a zero-sum game.

Kobo Releases eBook App for Google Android

You can download it here. There's a companion Borders-partnered bookstore, of course (about two million titles at the moment). Here's a useful review from Zatz Not Funny:
When you download or purchase books they’re added to your library in a matter of seconds, and the Kobo app will keep track of the last read page on each book.

Your data is synced with the Kobo web site, which means you can also pick up another device and keep reading where you left off.Kobo offers a physical eBook reader as well as a a desktop app for PC and Mac (which is currently only available when you buy a Kobo Reader device, but which should be available for download this summer). There are also apps for iPhone, iPad, BlackBerry, and WebOS.

There are a few quirks with the Android app. For one thing, I found deleting eBooks from my library to be a big hassle. There doesn’t appear to be any way to do this from my phone. Instead, I had to login to the Kobo web site, visit my library, and delete books from the web interface. Next time I launched the Kobo Android app those books were gone. But this seems like a clunky solution.

Also, while the Kobo Android FAQ says that you can create bookmarks by pressing the menu button in any book, I didn’t see any option to create a bookmark. Hopefully this will be addressed in a future release.

Friday, June 18, 2010

Garrison Keillor and the End of Old Media

Garrison Keillor, speaking to a hoard of old media publishers and authors at the annual Authors Guild benefit last month, said: "I'm an older writer, so I have nostalgia about these occasions and always imagine that this might be the last one." Garrison likened the evening to a "1951 meeting of CBS Radio affiliates" or a "1982 convention of typewriter repairmen." Boo-rah.

Authors Guild, Turow, Piracy Redux

Re: My earlier post of today regarding piracy and Authors Guild prez Scott Turow. A friend just sent me this open letter to Turow written a week or so ago by Brian O'Leary of Magellan Media Consulting Partners. O'Leary hits many of my same points, only better. Note especially this:

I do believe that there are markets in which digital book piracy is a net loss - college textbooks may provide the most direct example. But I also believe that there may be markets, and authors, for whom piracy helps improve awareness, trial and paid sales.

That’s why we started studying the impact of piracy on paid sales almost two years ago. On an admittedly limited sample (something we’d like your help to grow), we’ve found an apparent correlation between piracy and subsequent growth in paid sales.

Now, you recently told GalleyCat’s Jason Boog that “…the larger problem for us is the pirating of books”. I ask, simply, “How do you know?”

There are no reliable studies of the impact of piracy in the book business. Because our sample set is limited, I include our own work to date in that bucket. The studies that are cited most often are based on sampling techniques that try to track the instance of piracy, then apply an assumed number for “substitution rates” (lost sales).

The Government Accounting Office recently “assessed the assessments” of digital piracy and found them all lacking. That’s not the final word, but it’s an indication that conclusions drawn on the limited data available are premature, at least. ...

Kurzweil's Blio

Technologist Ray Kurzweil's soon-to-be-released Blio eReader software comes free. The software will drop at the same time the bookstore opens. The bookstore has been developed in partnership with Baker & Taylor. Blio runs on - literally - anything: hand-held devices, PCs, tablets, whatever. It can handle color and supports multimedia. Unlike standard dedicated reader software, it preserves a publisher's original formatting (important with many textbooks, cookbooks, how-to books, childrens books, etc.) Kurzweil says Blio is "the new touchstone for the presentation of electronic books, magazines, and digital content." There is also a read-aloud feature. Supports XPS, PDF, ePub. Beta testers have reportedly been impressed. But ... a very late entry into the marketplace, and formidable (to say the least) competition.

The Grateful Dead, The Economy of Ideas, And Reconsidering the Notion of eBook Piracy

I'm just now noting month-old comments from Authors Guild president Scott Turow citing the "pirating" of eBooks as a large problem.

Two points.

1) I wonder how he has quantified this. I mean, what's the methodology? Given the extent to which all the major players load their editions up with DRM, I'm skeptical of the risk.

2) More importantly, however, I wonder how much of a detriment piracy actually is. Are we even correct in viewing piracy as something we actually want to avoid? There's evidence that piracy (in my view: free word-of-mouth) grows reputations and thus fuels legitimate sales.

So, the question: Do we need DRM? The Grateful Dead used to create a dedicated space at their concerts for people who wanted to record bootlegs of the band playing live. They encouraged the exercise and, in effect, gave away their work (their "content") for free. In turn, the band's reputation/fanbase grew exponentially.

As regards books, per Michael Shatzkin, there's little evidence file-sharing reduces sales. Shatzkin points to science fiction writer Cory Doctorow who "does the best he can to give away as much of his content as possible." The result? Doctorow's sales continue to boom.

I am reminded of a statement in "The Economy of Ideas," that seminal 1994 essay by Grateful Dead lyricist, EFF co-founder, Berkman Center Fellow, and (now) New Street Communications Editorial Advisory Board member John Perry Barlow: "The increasing difficulty of enforcing existing copyright and patent laws is already placing in peril the ultimate source of intellectual property - the free exchange of ideas ... unbounded intellectual property is very different from physical property and can no longer be protected as though these differences did not exist. ... if we continue to assume that value is based on scarcity, as it is with regard to physical objects, we will create laws that are precisely contrary to the nature of information, which may, in many cases, increase in value with distribution."

Here is Barlow making the same point - click the center "play" button:

Thursday, June 17, 2010

Quark's New Digital Publishing 2.0 Ideal for Color/Interactive Content

From eBooknewser's Diana Dilworth:

Quark has a new digital publishing platform out today called Quark Digital Publishing 2.0. The company unveiled the platform at The Big Money's Untethered conference--partnering with K-NFB Reading Technology, creator of the Blio e-reader application and distributor Baker & Taylor. The three companies are collaborating to offer Digital Publishing 2.0.

Taking advantage of the popularity of color screens on iPads and other tablets, Quark's new platform allows publishers to publish in color and create interactive design-heavy content. Designers don't have to know how to program code, they just have to input their designs into the platform to create interactive content.

QuarkXPress's built-in interactive features include the ability to add slide shows, embed video and create other interactive elements. The published content can be formatted for viewing on various devices. ...

eBook Sales Up 127.4% Over Last Year for April

From eBooknewser's Jason Boog:
According to the Association of American Publishers (AAP), eBook sales jumped 127.4 percent in April compared to the previous year--totaling $27.4 million in sales. In comparison, audiobook sales were $11.7 million for the same month.

Nevertheless, March 2010 was a better month for eBooks. As we reported, sales totaled $28.5 million that month. Follow this link to see stats for adult and children's/YA sales in April. ...

Tuesday, June 15, 2010

Kindle 2.5 Firmware Update Now Available in US

The new release (2.5.3) has been available to international users for a couple of days already, and now American Kindle owners get theirs. The update is automatic via the wireless connection. Just leave your Kindle wireless turned on and the update will flow. (Don't have 3G? Go to the Amazon Kindle update page for a manual download.) 2.5.3 gives you "collections" to help you organize your books and docs ... and tools to use Facebook and Twitter posts to share your notes and highlights with others. More perks: zoom in and pan across PDFs, see what others living and reading in the Kindle ecosystem think are the best passages of the book you've currently your eyes in, enjoy a wider array of font sizes (all improved in clarity), and get the security of password protection. Check Geek.com. But note: the 2.5 update is not compatible with the original Kindle.

Free Content at Starbucks

Well, you'll still have to pay for the content of the coffee cup. But as of July 1st, something called the "Starbuck's Digital Network" will give in-store customers free access to such paid sites and services as the Wall Street Journal, Apple's iTunes, USA TODAY, ZAGAT, etc. The list includes the New York Times - which presumably means that Starbucks customers will be allowed to do an end-run around that publication's impending pay-wall restrictions. There will also now be no arbitrary time limit to instore free WiFi usage. (Up to now, there has been a two hour limit.) Find the Starbucks press release here.

News Corp's Investments in Digital Reading

News Corp has purchased Skiff LLC, an e-reading tech firm formerly owned by Hearst, and has made a substantial investment in Journalism Online, an outfit which helps publishers charge readers for online news. Of course, both these moves further Rupert's ambition to monetize his content across every and any platform available. More from Leena Rao at TechCrunch.

How to Make eBooks Better - Kevin Rose

Check this short video in which blogger and technology angel investor Kevin Rose itemizes his (perceptive) top five wish-list for improving eBooks and taking them to the next level.

Baker & Taylor, LibreDigital Form Ebook Distribution Partnership

From eContent:

Baker & Taylor and LibreDigital, Inc. announced an expanded agreement to partner for the delivery of ebooks. The two companies are introducing a new digital services platform that includes books, newspapers, and magazines, and such digital devices as the Baker & Taylor-powered Blio e-reader software and Apple's iPad.

As part of the agreement, Baker & Taylor will offer its more than 30,000 publishing partners a full range of LibreDigital digital services, including LibreMarket and LibrePublish.

Inbound from South Korea - LG and iRiver Partner on an eReader for the American Market

The American version of the iRiver "Story" will supposedly be on sale in about a year. The current Story - distributed in Germany, the United Kingdom, Switzerland, China and Russia - is a fairly robust device with a price just under $300. The dedicated eReader can handle all essential eBook formats, runs Linux (despite some blog posts and press reports to the contrary), and features a 6 inch E-ink screen. It will be interesting to see what design changes happen, since iRiver and LG must realize they'll have to up the specs (and lower the price) considerably in order to even have a chance against Kindle, Nook etc. The ghost of iRex is watching. Read more in the Wall Street Journal's "Digits" blog. Note that the Journal gets the Story's operating system wrong, claiming it runs Windows. It doesn't.