The Google eBookstore is Not a Serious Threat to Kindle (and Why I’m Not Shopping There) - Nate the Great

As usual, the Digital Reader gets it right: "I decided to get a head start on all the pundits that tomorrow are going to post stories with titles like “GE will Kill the Kindle”. I’m not going to discuss the obvious format issue (I don’t think it’s that important). But I did find a problem. I’ve been looking over GE since it launched this morning, and I think it’s missing a critical component. Customer service. ... "