Barnes & Noble's Digital Textbook Rental Service Is Great, Except For The Downloading Your Textbook Part

The Consumerist: "Before you spend money on a time-sensitive e-textbook rental from Barnes & Noble's new NOOKstudy application, take a look through the complaints that have popped up in the past few days on the bookseller's customer forum. Several threads exist where students are complaining that their rentals aren't coming through, but it seems B&N's tech support was away for the weekend because there's been no official response yet"